How to print a Mondial Relay label in 2026? (Complete guide)

Printing a Mondial Relay label is an essential step to ship your packages with peace of mind. Whether you use direct integration into Shopify or the Mondial Relay platform, this guide will walk you through each step of the process.

Why use Mondial Relay for your shipments?

Mondial Relay offers a flexible and economical delivery solution for your customers. With a wide network of relay points in Europe, this service allows your buyers to pick up their orders at their convenience. For e-merchants, this means reduced shipping costs and improved customer satisfaction.

Step 1: Prepare your order in Shopify or another platform.

Before printing a label, ensure your order is correctly configured. Verify that the customer's address is complete and accurate, including the postal code and city. If you chose Mondial Relay as the delivery method during checkout, this information should be visible in the order details.

Access your Shopify dashboard or other platform, go to the Orders section, and select the order for which you want to generate a label. Verify that the payment status is confirmed before proceeding.

Step 2: Access the label printing tool

If you are using a Shopify app dedicated to Mondial Relay, open it from your dashboard. Some applications allow you to print directly from the order page, while others redirect you to the Mondial Relay platform.

For users accessing the Mondial Relay website directly, log in to your professional account with your credentials. Navigate to the Shipment Management or Create a Label section.

Step 3: Fill in shipping information

Enter your package details: weight, dimensions, and contents. This information is crucial for calculating the correct rate and ensuring trouble-free delivery. Select the destination relay point or let the customer choose it when ordering.

Ensure your sender address is correctly registered. Mondial Relay will use this information to identify your business on the label.

Step 4: Generate and download the label

Once all details are confirmed, click on Generate Label or Create Shipment. The system will create a PDF file containing your shipping label. Download this file to your computer.

The label will include a unique barcode, the destination relay point, and all necessary information for tracking your package.

Step 5: Print the label

Open the downloaded PDF file and print the label on a standard or thermal printer. Thermal printers are recommended for better durability and optimal barcode reading.

Stick the label on top of your package, ensuring the barcode is clearly visible and undamaged. Avoid folding or creasing the label.

Step 6: Drop off your package

Go to the Mondial Relay pickup point closest to your location to drop off your package. You can consult the network of pickup points on the official Mondial Relay website. The pickup point staff will scan your label and confirm receipt of your package.

Practical tips for trouble-free printing

Keep a digital copy of each printed label for your records. This facilitates tracking and resolving any subsequent issues. Update the order status in Shopify as soon as the package is dropped off, including the tracking number provided by Mondial Relay.

If you ship regularly, consider investing in a dedicated thermal printer. It speeds up the process and reduces ink costs in the long run. Test your printing workflow with a test order before deploying it at scale.

Common troubleshooting

If the label does not appear, check that your browser accepts PDF files and that your PDF reader is up to date. If the barcode does not scan correctly, reprint the label with a better resolution or a different printer.

In case of a problem with Shopify integration, verify that your application is correctly configured and that your Mondial Relay credentials are valid. Contact the application's support or Mondial Relay if the problem persists.

Conclusion

Printing a Mondial Relay label is a simple and quick process once you master the key steps. By following this guide, you will optimize your shipments and offer your customers a smooth and reliable delivery experience. Automate as much as possible to save time and reduce manual errors. Discover our range here.