How to print a Mondial Relay label in 2026? (Complete guide)

Print a label for Mondial Relay is an essential step for shipping your parcels with peace of mind. Whether you use the direct integration in Shopify or the Mondial Relay platform, this guide walks you through each step of the process.

Why use Mondial Relay for your shipments?

Mondial Relay offers a flexible and cost-effective delivery solution for your customers. With a wide network of pickup points across Europe, this service allows your buyers to collect their orders at their convenience. For e-commerce merchants, this means lower shipping costs and greater customer satisfaction.

Step 1: Prepare your order in Shopify or another platform.

Before printing a label, make sure your order is properly configured. Check that the customer's address is complete and accurate, including the postal code and city. If you selected Mondial Relay as the delivery method during checkout, this information should be visible in the order details.

Access your Shopify dashboard or another platform, go to the Orders section, and select the order for which you want to generate a label. Check that the payment status is confirmed before proceeding.

Step 2: Access the label printing tool

If you use a Shopify app dedicated to Mondial Relay, open it from your dashboard. Some apps allow you to print directly from the order page, while others redirect you to the Mondial Relay platform.

For users accessing the Mondial Relay website directly, log in to your business account with your credentials. Navigate to the Shipment management or Create a label section.

Step 3: Enter the shipping information

Enter your parcel details: weight, dimensions, and contents. This information is crucial for calculating the correct rate and ensuring trouble-free delivery. Select the destination pickup point or let the customer choose it when placing the order.

Check that your sender address is correctly registered. Mondial Relay will use this information to identify your business on the label.

Step 4: Generate and download the label

Once all the details have been confirmed, click Generate the label or Create the shipment. The system will create a PDF file containing your shipping label. Download this file to your computer.

The label will include a unique barcode, the destination pickup point, and all the information needed to track your parcel.

Step 5: Print the label

Open the downloaded PDF file and print the label on a standard or thermal printer. Thermal printers are recommended for better durability and optimal barcode readability.

Stick the label on the top of your parcel, making sure that the barcode is clearly visible and undamaged. Avoid folding or creasing the label.

Step 6: Drop off your parcel

Go to the nearest Mondial Relay pickup point to your location to drop off your parcel. You can view the pickup-point network on the official Mondial Relay website. The pickup-point staff will scan your label and confirm receipt of your parcel.

Practical tips for trouble-free printing

Keep a digital copy of every printed label for your records. This makes tracking and resolving any subsequent issues easier. Update the order status in Shopify as soon as the parcel is dropped off, including the tracking number provided by Mondial Relay.

If you ship regularly, consider investing in a dedicated thermal printer. It speeds up the process and reduces ink costs in the long term. Test your printing workflow with a test order before deploying it on a large scale.

Common troubleshooting

If the label does not appear, check that your browser accepts PDF files and that your PDF reader is up to date. If the barcode does not scan correctly, reprint the label at a higher resolution or with a different printer.

If you experience a problem with the Shopify integration, check that your app is configured correctly and that your Mondial Relay credentials are valid. Contact the app's or Mondial Relay's support team if the problem persists.

Conclusion

Printing a Mondial Relay label is a simple and quick process once you have mastered the key steps. By following this guide, you will optimize your shipments and provide your customers with a smooth and reliable delivery experience. Automate as much as possible to save time and reduce manual errors.  Discover our range here.

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